At IngramSpark Books, we collect client information through email, phone, and contact forms, all of which are handled in accordance with our privacy policy. Your information is never sold or shared with third parties.
We collect necessary details such as your name, company name, billing address, email, phone, and fax numbers, along with order-related information. Optional details and a creative brief may also be requested to better align our services with your requirements.
We may also record feedback, including complaints, compliments, and general comments. Technical information such as IP address, browser type, operating system, and visit times is collected through tools like Google Analytics to improve functionality and user experience.
The information we gather helps us understand your needs and deliver appropriate services. Billing information is required to process payments.
Your email address is used to provide order updates, respond to inquiries, and deliver completed work. We may also share website updates, promotional information, new services, or relevant industry news.
This information is also used to evaluate marketing efforts and monitor service performance.
We do not sell or distribute your information to third-party marketers or agencies.
Payment security is a priority. We offer multiple payment methods, all processed through Secure Sockets Layer (SSL) encryption, indicated by “https://” in the domain. This helps ensure your billing information remains protected during transactions.
We are committed to maintaining confidentiality. Personal details such as your name, billing address, email, and phone number are securely stored and accessible only to authorized staff. Your information will not be shared with third parties unless required by law or with your consent.
IngramSpark Books may revise its privacy policy to improve security or compliance. Any updates will be communicated in advance, along with the effective date.
Your information is disclosed only when legally required, including situations involving court orders, legal proceedings, or regulatory obligations.
If you have questions or concerns regarding this privacy policy, please contact us through our website contact form.
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